FAQs 1
Frequently asked questions
Everything you need to know about our product. Can't find the answer you're looking for? Reach out to our support team.
Sign up for an account, choose a plan that fits your needs, and follow our quick-start guide. You can be up and running in under five minutes.
Yes. You can switch plans whenever you like. Changes take effect at the start of your next billing cycle and any unused credit is prorated.
We accept all major credit cards, PayPal, and bank transfers for annual plans. Enterprise customers can also pay by invoice.
Every new account comes with a 14-day free trial with full access to all features. No credit card required to start.
---
import FaqBlock from "@/components/blocks/faqs-1.astro"
---
<FaqBlock
title="Frequently asked questions"
description="Everything you need to know about our product. Can't find the answer you're looking for? Reach out to our support team."
buttons={[
{ label: "Contact support", href: "#", variant: "default" },
{ label: "Documentation", href: "#", variant: "outline" },
]}
faqs={[
{
id: "faq-1-1",
question: "How do I get started with the platform?",
answer:
"Sign up for an account, choose a plan that fits your needs, and follow our quick-start guide. You can be up and running in under five minutes.",
},
{
id: "faq-1-2",
question: "Can I upgrade or downgrade my plan at any time?",
answer:
"Yes. You can switch plans whenever you like. Changes take effect at the start of your next billing cycle and any unused credit is prorated.",
},
{
id: "faq-1-3",
question: "What payment methods do you accept?",
answer:
"We accept all major credit cards, PayPal, and bank transfers for annual plans. Enterprise customers can also pay by invoice.",
},
{
id: "faq-1-4",
question: "Is there a free trial available?",
answer:
"Every new account comes with a 14-day free trial with full access to all features. No credit card required to start.",
},
]}
/>FAQs 2
Questions & answers
Find quick answers to the questions we hear most from teams evaluating the product.
There is no limit on team size for paid plans. Free plans support up to five members with full access to core features.
Yes. Every paid plan includes a guided onboarding session with our customer success team to help you hit the ground running.
We offer native integrations with popular tools like Slack, GitHub, Linear, and Figma. Custom integrations are available via our REST API.
You will be downgraded to the free plan automatically. No charges are made unless you explicitly choose to upgrade.
---
import Faqs2Block from "@/components/blocks/faqs-2.astro"
---
<Faqs2Block
title="Questions & answers"
description="Find quick answers to the questions we hear most from teams evaluating the product."
buttons={[
{ label: "Get started", href: "#", variant: "default" },
{ label: "Talk to sales", href: "#", variant: "outline" },
]}
faqs={[
{
id: "faq-2-1",
question: "How many team members can I invite?",
answer:
"There is no limit on team size for paid plans. Free plans support up to five members with full access to core features.",
},
{
id: "faq-2-2",
question: "Do you offer onboarding assistance?",
answer:
"Yes. Every paid plan includes a guided onboarding session with our customer success team to help you hit the ground running.",
},
{
id: "faq-2-3",
question: "Can I integrate with existing tools?",
answer:
"We offer native integrations with popular tools like Slack, GitHub, Linear, and Figma. Custom integrations are available via our REST API.",
},
{
id: "faq-2-4",
question: "What happens when my trial ends?",
answer:
"You will be downgraded to the free plan automatically. No charges are made unless you explicitly choose to upgrade.",
},
]}
/>FAQs 3
Support
Common questions about billing and accounts
We have compiled answers to the questions our support team receives most frequently.
Navigate to Settings, then Billing, and update your payment method or billing address. Changes take effect immediately.
We offer a 30-day money-back guarantee. If you cancel within the first 30 days, we will refund your payment in full.
Yes. Qualified nonprofit organizations receive 50% off any paid plan. Contact our sales team with proof of nonprofit status.
Usage is measured in compute seconds and API calls. You can track consumption in real-time from your dashboard.
---
import Faqs3Block from "@/components/blocks/faqs-3.astro"
---
<Faqs3Block
badge="Support"
title="Common questions about billing and accounts"
description="We have compiled answers to the questions our support team receives most frequently."
faqs={[
{
id: "faq-3-1",
question: "How do I update my billing information?",
answer:
"Navigate to Settings, then Billing, and update your payment method or billing address. Changes take effect immediately.",
},
{
id: "faq-3-2",
question: "Can I get a refund if I cancel early?",
answer:
"We offer a 30-day money-back guarantee. If you cancel within the first 30 days, we will refund your payment in full.",
},
{
id: "faq-3-3",
question: "Do you offer discounts for nonprofits?",
answer:
"Yes. Qualified nonprofit organizations receive 50% off any paid plan. Contact our sales team with proof of nonprofit status.",
},
{
id: "faq-3-4",
question: "How is usage calculated for metered plans?",
answer:
"Usage is measured in compute seconds and API calls. You can track consumption in real-time from your dashboard.",
},
]}
/>FAQs 4
Frequently asked questions
Absolutely. We use end-to-end encryption, SOC 2 Type II compliance, and regular third-party security audits to keep your data safe.
Yes. You can export all of your data at any time in standard formats like CSV and JSON. There is no lock-in.
Paid plans include a 99.9% uptime SLA. Enterprise plans can negotiate higher guarantees with dedicated support.
We ship updates weekly and publish a detailed changelog so you always know what is new.
---
import Faqs4Block from "@/components/blocks/faqs-4.astro"
---
<Faqs4Block
title="Frequently asked questions"
faqs={[
{
id: "faq-4-1",
question: "Is my data secure on your platform?",
answer:
"Absolutely. We use end-to-end encryption, SOC 2 Type II compliance, and regular third-party security audits to keep your data safe.",
},
{
id: "faq-4-2",
question: "Can I export my data if I leave?",
answer:
"Yes. You can export all of your data at any time in standard formats like CSV and JSON. There is no lock-in.",
},
{
id: "faq-4-3",
question: "Do you offer an uptime SLA?",
answer:
"Paid plans include a 99.9% uptime SLA. Enterprise plans can negotiate higher guarantees with dedicated support.",
},
{
id: "faq-4-4",
question: "How often do you release new features?",
answer:
"We ship updates weekly and publish a detailed changelog so you always know what is new.",
},
]}
/>